BOOK ROOM - OCCUPANCY MAP

Hotel-In is an online reservation system for hotels which provides three ways of making reservations:

1. directly from your hotel's internet page - to be used by your clients
2. via hotel aggregators / resellers sites - to be used by your clients
3. from the administration panel - to be used by your staff
   

Section "Reservations" in the administration panel is completely dedicated to managing reservations. This current chapter of the manual describes the third of those methods.

Occupancy map provides an easy way to visualize room occupancy in a given month. It can be used to create new reservations so as to access and modify exisiting reservations.

Note:  You can scale the map for your convenience using Ctrl + scroll up or down

View reservations - which rooms are booked
Where?  Administration panel > Reservations > Occupancy map

Each room group has its own display together with a short description on the top with base fare and maximum capacity. Select a hotel and a month for which the occupancy you want to see

The map contains room numbers associated with the group represented in rows and month days which are located in columns. Free room-days are colored yellow. Each reservation in the system is displayed in green. If a room can not be booked, its filed will turn red when cursor is over it. Exclusion periods for all groups are marked grey.

Once over a reservation you can click on it to switch to the reservation page to view and modify.

Create reservations - when can I offer a room for such a duration ?
Where?   Administration panel > Reservations > Occupancy map

Attention:
New ! Blocking rooms - if you just want to block a room for a specific date - click once - then the room on that day will turn gray and during searching for rooms availability it will be considered unavailable by the system.

Double-click on a free field (yellow color) for specific day (arrival date) and room to start creating a reservation. This will open a popup where you can select the departure date. After selecting, click on 'Submit', this will calculate the total price for the booking and per night. If you wish to continue you have two options:

1. With personal details - click on the 'Select' button.You will be prompted with client details screen. You can:
   
   • either enter them manually into the fields,
   • or - if customer has their profile in the system or was already your guest - search for thier data by the first name or last name etc: clik on 'Search profile'
     
     After entering valid data click on the 'Submit' button and the new reservation will be created.
     
2. New ! - Without personal details - click on 'Quick reserve' You will be transferred directly to the reservation view and personal details are replaced with data taken from the system. You can always update customer details later in this view, as well as add services, manage price or payment.
   

In the next step you can further modify reservation by among others:

• adding additional services
• adding comments
• changing price
• updating payment status
• applying voucher payment
• changing reservation status etc
  

Read further about all possible modifications.

What's new in this section ?

2010-12-13: Blocking rooms

2010-10-20: Quick reservations in occupancy map